outthayr
Member
I had my Sprinter's tires changed and did a wheel alignment from a Mercedes dealer. When I picked up I asked for the alignment report and was told they didn't have it, but they could e-mail it to me. I thought it was odd they didn't generate a report or were unable to get the report on the spot, but I said fine just e-mail it. Later that day I received a generic report without any of my vehicle information on it, it was blank and it was dated wrong. I asked if they had a report with the information completely and properly filled out with the correct date - only response was 'our printer prints the wrong date'. Requested a callback from the manager, nothing.
Am I wrong thinking this seems very fishy and unprofessional?
Am I wrong thinking this seems very fishy and unprofessional?