RECALL: 2015-2020 MB/Freightliner Sprinter 1500-4500 - Power steering hose may detach/leak causing loss of steering assist/control

[Winterbagoal]

NHTSA ID: 20V663SAFETY ISSUE TYPERecalls
October 28, 2020 NHTSA CAMPAIGN NUMBER: 20V663000
Hydraulic Power Steering Hose May Detach
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
NHTSA Campaign Number: 20V663000
Manufacturer Daimler Vans USA, LLC
Components STEERING
Potential Number of Units Affected 47,667
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall is expected to begin November 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
48 Affected Products
Vehicles

MAKE	MODEL	YEAR
FREIGHTLINER	SPRINTER 1500	2015-2020
FREIGHTLINER	SPRINTER 2500	2015-2020
FREIGHTLINER	SPRINTER 3500	2015-2020
FREIGHTLINER	SPRINTER 4500	2015-2020
MERCEDES-BENZ	SPRINTER 1500	2015-2020
MERCEDES-BENZ	SPRINTER 2500	2015-2020
MERCEDES-BENZ	SPRINTER 3500	2015-2020
MERCEDES-BENZ	SPRINTER 4500	2015-2020

3 Associated Documents
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[Monafly]

Interesting, as my 2015 Freightliner 2500 doesn't (yet?) show up as being part of the recall.

 

[Winterbagoal]

Did you plunk your VIN into this fella? I think this is for worldwide (German?) builds.
https://www.mbvans.com/sprinter/owners-resources/recall
This one's for MBUSA
https://www.mbusa.com/en/recall
This one is for Canada
https://www.mercedes-benz.ca/en/recalls

I talked to my dealer this morning, and he was aware of the recall, but didn't think they had published anything meanigful about it yet, when I asked "what's next?".
I suggested he try my VIN in the Canadian MB Recall website, and he got back to me with a "DOH! The customer always knows before we do. It drives me crazy!!!!!!"
I looked at my hoses this morning, and the lower PS return hose has slipped maybe 1/2" at the most.

 

[motoervan]

I had the my 2019 in for some door issues and the Freightliner dealer wasn't aware of the recall. He said is not in the Daimler system.

 

[Winterbagoal]

I had the my 2019 in for some door issues and the Freightliner dealer wasn't aware of the recall. He said is not in the Daimler system.

Try putting your VIN into the appropriate recalls finder in my prior post, and if you're in there, ask your Freightliner dealer to do the same.
It's a steering issue, so it might be worth pursuing?

 

[kirkkw]

I received a letter from Mercedes Vans USA for my 2018 V6 passenger van dated December 2020. I haven't taken it in yet but will call for appointment next week.

 

[Winterbagoal]

Still waiting for mine. Almost 2 months now, since the NHTSA recall posting. Not really a problem, since we've descended into a cold snap that may go on for days or weeks or beyond, and I don't plan on using the vehicle any time soon.

 

[mgmtoo]

My 2017 isn't listed either.