abittenbinder
Doktor A (864-623-9110)
Re: DAD users group discussion thread
This permanent users thread is an important adjunct to the DAD system and essential to it's full usefulness and functionality. We are but a small group of Sprinter owners trying to survive the vacuum of official technical support.
It is most regrettable that the name of THE 'large international shipping company' was leaked onto the thread (Edit: The moderator has informed me that he has now deleted those references). Those with young children will appreciate the familiar Harry Potter line, "He who must not be named". Apparently there is a strict confidentiality agreement with that company regarding the use of their name and we ALL need to seriously adhere to that.
I was previously aware of the serious 'falling out' between the US and Belgian parties in question. I was personally impacted several years ago when the SDA system was suddenly dropped by Snap On. I was helping a large regional Snap On distributor with marketing of the system when the SDAs were suddenly pulled from the shelves and eventually altogether from the US market.
Thanks to all you group members who came to the defense of the DAD on this thread attack. Proof of US ownership of the software rights has been documented and provided by the US based creator.
This documentation has been provided to the moderator(s) and it is my hope that any disruptive and inappropriate postings by parties with personal agendas will be dealt with swiftly.
Lets return to Job One, Sprinter technical support. Doktor A
First, let me thank the moderator for temporarily having locked the thread to prevent the spread of misinformation and panic.Thread reopened. Expect some information on the matter. I will try to move the posts to the other thread...
https://sprinter-source.com/forums/showthread.php?t=9179
...so that we can continue the technical discussion here. Thanks for your patience.
This permanent users thread is an important adjunct to the DAD system and essential to it's full usefulness and functionality. We are but a small group of Sprinter owners trying to survive the vacuum of official technical support.
It is most regrettable that the name of THE 'large international shipping company' was leaked onto the thread (Edit: The moderator has informed me that he has now deleted those references). Those with young children will appreciate the familiar Harry Potter line, "He who must not be named". Apparently there is a strict confidentiality agreement with that company regarding the use of their name and we ALL need to seriously adhere to that.
I was previously aware of the serious 'falling out' between the US and Belgian parties in question. I was personally impacted several years ago when the SDA system was suddenly dropped by Snap On. I was helping a large regional Snap On distributor with marketing of the system when the SDAs were suddenly pulled from the shelves and eventually altogether from the US market.
Thanks to all you group members who came to the defense of the DAD on this thread attack. Proof of US ownership of the software rights has been documented and provided by the US based creator.
This documentation has been provided to the moderator(s) and it is my hope that any disruptive and inappropriate postings by parties with personal agendas will be dealt with swiftly.
Lets return to Job One, Sprinter technical support. Doktor A
Last edited: