(from PDF (attached):
Based on the identification of a production error and analysis of the production information, the affected population was determined to be Sprinter vehicles (VS30, Platform 907) produced from October 31, 2018 to May 6, 2020. Vehicles outside of the scope of the population were delivered with a routing and mounting of the front seat wiring harness according to specifications.
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall is expected to begin July 17, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK. Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The official paperwork:
I had already received a letter advising me of the recall earlier this summer, after @Winterbagoal had initially posted about it, but now have just received another letter saying the recall is still outstanding on my van, but that "parts were not yet available" and that I would be contacted at a later date when they would ... wtf ?
I called the local dealer to discuss, they wouldn't make an appointment, and I felt like the service rep had no idea what the recall entailed...
He was pretty nonchalant about it, told me to drop it off in the morning, but won't provide a loaner ...
Don't want to end up in a situation where they hold on to the van indefinitely ...
Going to continue to stay away for now, and do a visual check on the wiring before I swivel either chair around in the future...
I did get my van back from the dealer after they repaired the pinched wires.
I have to say, the new routing does NOT look like it will prevent future issues at all. I will most definitely be keeping an eye on things... Potentially, adding additional protection and securing things better.
@Eric B Yes - I'd recommend proceeding with caution. When they do fix your van, have a good look at the repairs that were done.
Just got my van back from McCoy Freightliner in Portland OR. The fix for the swivel seat seems worse than the original wire getting pinched. What they did is to secure the wire cable with a clip and a couple of wire ties. Unfortunately, the ties restrict the cable so much that when the seat is moved forward the wires pull on the connecter under the seat stopping the seat from moving the last 3 notches forward. If the seat were to be moved forward forcefully the wires would break! The cable could be secured with more slack next to the wire connector but that isn't what they did.