Good morning,
I had a DEF failure in our Siesta 24SA so it had to go to Mercedes Benz. While the mechanic was test driving the vehicle he rear-ended another vehicle resulting in damage to the front of the RV and including EVERYTHING that was in the cabinets to being thrown all over the interior.
The mechanic was cited for failing to avoid an accident. MB is stating that they will cover everything under their insurance.
With that said, has anyone had experience with
a.) damage done by a repair shop?
b.) an RV that had a pretty hard impact?
The reason that I ask is there any tips on what I should require of the Mercedes repair facility? Second, what are the things that I should look for that a solid impact could effect that is not visible like the front end?
We were actually heading out of town on Friday for the weekend and had vacation plans next weekend. We will have to cancel. I know that this is a first world problem, but their negligence has a pretty significant externality.
Thanks in advance,
Chuck
I had a DEF failure in our Siesta 24SA so it had to go to Mercedes Benz. While the mechanic was test driving the vehicle he rear-ended another vehicle resulting in damage to the front of the RV and including EVERYTHING that was in the cabinets to being thrown all over the interior.
The mechanic was cited for failing to avoid an accident. MB is stating that they will cover everything under their insurance.
With that said, has anyone had experience with
a.) damage done by a repair shop?
b.) an RV that had a pretty hard impact?
The reason that I ask is there any tips on what I should require of the Mercedes repair facility? Second, what are the things that I should look for that a solid impact could effect that is not visible like the front end?
We were actually heading out of town on Friday for the weekend and had vacation plans next weekend. We will have to cancel. I know that this is a first world problem, but their negligence has a pretty significant externality.
Thanks in advance,
Chuck
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