Just spoke to the Sprinter service department at Mercedes Westminster CO. The advisor there was unable to tell me what part, if any, of the emissions systems would be covered under the MB Extended 'Limited' Warranty... stressing the word 'Limited'. She indicated that without knowing which code showed up, it is impossible to tell if the part would be covered. She said the warranty person has to look everything up. I asked to speak to the warranty person but that person does not deal with customers. The standard vehicle warranty covers the emissions system to 100k miles.
The advisor gratuitously offered that she talks customers out of the MB ELW as it does not cover much. I mentioned that the finance guy I worked with said everything was covered and she responded that they don't understand how the warranty works.
Looks like I'm heading over to MB Westminster to get my $5k back.
The advisor gratuitously offered that she talks customers out of the MB ELW as it does not cover much. I mentioned that the finance guy I worked with said everything was covered and she responded that they don't understand how the warranty works.
Looks like I'm heading over to MB Westminster to get my $5k back.