Order placed for a heap of parts, will update when i receive the parcel.
Finally took delivery of a parcel from DDTuning.EU on Friday lunchtime after best part of a month and low and behold the orders wrong. Ordered 2 pairs of mud flaps and got one and also got some other components i didn't order. Emailled explaining the situation and asked him what they'll do, i've heard nothing yet.
What else? i transferred the required funds across to initiate the order process to be told it was $25 short, odd i thought as i looked at everything my end, i had transferred the order amount and my bank had billed me for the fees separately. I figured his bank had taken their fees from the amount i sent him, i explained this even sending a scan of my transaction from HSBC which shows my fees being billed to me separately from the order amount.
So i then cop another load of bank fees from my bank to basically pay his banks fees - seriously not impressed at this point. That was on the 24th of September then radio silence for nearly two weeks when after emailling i got a reply to say certain components i ordered weren't in stock. Then got an email outta the blue beginning of last week (after once again asking what was going on seeing as their website advertises 3-5 days from receipt of payment) with a tracking number and it turned up end of the week.
One thing i've noticed straight away is the seat covers i ordered don't resemble the picture, looks like they've taken the MW Brothers sprinter product pictures and has got someone to make something similar so not sure about fit or finish. Quality overall with everything else looks passable but not great so we'll see.
So on the whole taking a positive from this experience i'm glad i went with a small order of around $350 and not the original big order i'd planned that was around a couple of thousand dollars.
The negatives are communication which is quite frankly poor from this firm, you have to do all the running/prodding and for a firm that apparently ships internationally using IBAN etc i thought the thing with the fees particularly unprofessional/embarassing.
So there is that, cheers............................................