Santa Rosa, Santa Rosa, CA (Dealership)

Rating


  • Total voters
    3

woodash

2003 Dodge Sprinter 2500
They do not service Sprinters, only sell MB Sprinters. They refer all service work out to AutoWorld in Petaluma, CA.
 

michaelyares

2005 2500 158" WB
They do not work on Sprinters as of 2018. Lame wishy washy excuses they do have though.
 

sebtown

Member
They do not work on Sprinters as of 2018. Lame wishy washy excuses they do have though.
Santa Rosa Mercedes is still working on Sprinters. The just did the T21 recall on my 2006 Freightliner, which, as an aside, required a new ECU. They have a dedicated Sprinter facility with 5 Sprinter trained people.
 

sassmatt72

2006 low top 10 pass
Hilltop is who I delt with, BUT
if it had hadent of been raining fit to break things they woulda made me walk home. "Oh no, we don't include a free rental with that service". To which I responded "In CA if it is under recall and my time is lost You WILL give me a car now, for free." About 4 seconds of looking into my eyes convinced him that I was about to turn into a raving a-hole if they sent me out into the tropical storm dumping buckets...
 

sassmatt72

2006 low top 10 pass
They did get it right, but delivery was delayed as they had to "do" it twice to clear it all.
(yes my MPG might have gone down 10% but hard to tell.)
No down side to T21 recall for me but I'm in a late 2006 TN1 (dodge badges) no factory cruise, or 7 day Webasto. so not bottom level trim but not top either. same cluster, same egr.
 

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