I was recently in the neighborhood, and stopped in there to check on a part... that they unfortunately did not stock.
I should have called 1st.
Had stand around to wait my turn at the counter, 30 mins, but the parts guy was very patient and friendly even though I showed up with a Dodge part number and they now only use only M-B P/N's.
There is no quick easy cross reference anymore as M-B forced them to delete it, nice eh!
Guess we'll all be giving the M-B EPC-net some business
At any rate, I would give them a try again for parts or service as they clearly know Sprinters.
I stopped in to get an opinion on a vehicle I am considering. The Sprinter specialist was in the office, and saw the pic of my unit. He looked up the vin # and was really interested, and helpful, and even gave me his cell # .
Got a really good feeling about the place, and that I'd found an experienced person.