I recently purchased a $6300.00 dollar roof rack from Aluminess and have had nothing but problems with them. The first rack they custom made for me was severely warped and looked like crap but they told me it was fine. I had to prove to them with a tape measure and straight edge how badly warped it was so reluctantly they agreed to take it off and make me a whole new rack. Kenny and Tiny of Aluminess explained to me that the welder had only used 2 saw horses instead of 3 when welding up the rack and that is why it was severely warped. Who uses saw horses to weld soft aluminum tubing....Aluminess does and they know that it causes issues with warping but they are unapologetic about it and still expect you to pay top dollar for their crappy racks! When the new rack was installed it was still warped in the middle by a 1/2 inch which gave the back of my rack the butterfly effect, (both ends of the rack point up). The front of the rack is also kicked up in the front which looks lame and causes excessive wind resistance underneath the rack. They did offer to take the rack back and give me my money back but I could not afford to take another day off work to drive down to Santee, CA from Ventura which would have been a total of 3 trips costing me well over $1200 dollars in lost wages and fuel. I decided to keep the defective rack and asked for a $1200 discount for my trouble but they scoffed at that solution so here we are sharing my story. Bottom line, do not buy anything from Aluminess and purchase your roof racks, bumpers, light bars etc from RB Components who are a class act and make superior products for about the same price. Check out my rack pictures so you can see what I’m talking about and to see what a Kenny and Tiny of Aluminess say is acceptable!
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