djsincla,
Is this your 1st service?
They do significantly more checking and tightening on the initial dealer service.
All the service items are listed in your Maintenance Manual.
Pay attention to the initial service extras if this is your first service.
Look around for another authorized Mercedes Benz Sprinter dealer.
Call and ask them if they have a commercial rate for working on Sprinter's.
There's around a $50 per hour service charge if you want your Sprinter cleaned inside and out
(practically a complete detail job) like they do for MB passenger cars/SUVS/Sports cars.
~$250-300 is usually the going rate so you might ask them to list what they plan on doing
parts and labor for the $688.00.
Maybe they are planning to do way more than is required.
Hope this helps,
Roger
P.S. is your Sprinter a passenger model or a Cargo/Crew Van.... that could be some of the difference
in price due to the additional detailing required for a passenger van.
- As in the title, it's the 20K (20,000 mile) or second service given 2011 NCV3 BlueTEC Sprinters have 10K service cycles.
- As in my tag line, Crew means Cargo van with crew seating so no "premium" for passenger.
- Purchased brand new so had dealer prep and it received a 10K service.
- Assyst computer/multifunction display shows single wrench (oil service) and and not two wrenches (mainteance service).
- "Normal" maintenance cycle for a Sprinter is Service I, I, II, I, I, II so heavy service II should be at 30K or 30,000 miles where I would expect to see a large quote.
- Associated with 10K service cycles is the requirement to use MB approved oil - eg Mobil1 5-40 ESP
- If you do use a lower spec oil, this can be identified when updating the Assyst to confirm service has been performed and service interval (I believe) will be reduced to compensate.
- Car/van washes are "free" anytime at this dealership. Nothing to "detail" on the inside.
- This is my second sprinter both purchased new.
Pretty obvious dealer tried to screw me. Oil/Filter has now been replaced, Multifunction Assyst has been reset and I plan to replace the fuel and air filters once parts arrive.
Dwayne