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Old 12-28-2015, 10:57 PM   #1
NelsonSprinter
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Default Northwest Arkansas, Bentonville, AR (Dealership)


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MB of Northwest Arkansas
2400 SE Moberly Lane
Bentonville, AR, 72712
Service: (479) 521-7281 M-F 7:30-6 Sat 8-3
(888) 615-1240 N of Fayetteville
http://www.bentonville.mbsprinterdealer.com/
https://www.google.ca/maps/place/Mer...west+Arkansas/
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Previous owner of '02 FL 2500 140WB Cargo door windows, 15" Alloys, LT235/75R15-E Nokian Rotiivas, Nokian Hakka C studded winters, Curt 4 hitch, 3.72 rear with 30MPG Cdn GDE ECO Tuned. . .
I am NOT a MECHANIC, I just play one online.

'02-'03 Fuel filter leak fix http://sprinter-source.com/forum/sho...ix+fuel+filter
15" tire options http://sprinter-source.com/forum/sho...t=tire+options
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Old 12-29-2015, 08:58 PM   #2
ko4nrbs
 
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Default Re: MB of NW Arkansas, Bentonville (Dealer)

This was my first experience with them so my vote is based on this initial visit. They quickly diagnosed where the fuel tank leak was coming from and I got the information directly from the Sprinter technician. The Service Advisor brought him in to fill me in on his findings. I liked getting it from the Horse's Mouth!!
Bill
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Old 02-12-2016, 07:43 PM   #3
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Default Re: MB of NW Arkansas, Bentonville (Dealer)

Brakes started grinding so I made an appt as I was passing through the area. I knew from previous inspection that front pads were getting a bit thin. Sprinter tech replicated the noise upon hard breaking, but not slow breaking, which was what I noticed (but had failed to tell them). Tech said it was probably due to corrosion on rotor but break pads had plenty of life left. He made some recommendations.
They did not charge me for the appointment. Unexpectedly kind!!

Time will tell if his assessment was accurate. If not, I suspect I will leave a follow up reply.

Very happy with being able to speak directly with the mechanic.
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Old 09-27-2017, 12:50 AM   #4
ko4nrbs
 
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Default Re: Northwest Arkansas, Bentonville, AR (Dealership)

They told me today they no longer work on Sprinters older than 2008.

Referred me to:
Shuler Autohaus
http://shulerautohaus.com/

Bill
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Last edited by ko4nrbs; 09-27-2017 at 01:54 AM.
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Old 03-27-2019, 01:22 AM   #5
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Default Re: Northwest Arkansas, Bentonville, AR (Dealership)

My check engine light came on 30 miles into a 7000+ miles trip. I drove 1500 miles to Bentonville anyway and called them on a Tuesday morning. They said to bring it in that afternoon. When I checked in, the guy said it would be $145 minimum to hook up the diagnostics. They come back a while later and say it’s a NOX sensor, and the warranty on my 2016 has a start date of 2013 so they were trying to sort that out. We went down the street for lunch and came back to learn that they straightened out the warranty and were replacing the sensor. After a total of 3 hours, they hand me the slip - no charge, completely covered under warranty and they washed the van. Incredibly welcoming place. And we met a guy in the waiting area that hooked us up with his wife to give us a guided mountain bike tour.
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