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Old 04-19-2018, 02:45 AM   #41
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Default Re: So what could cause $8000 damage

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Originally Posted by hoosierrun View Post
Sounds similar to a problem I had last year with my 2016, NCV3... only mine was an intermittent injector shorting to ground.... apparently so intermittent that initially no code for that problem would come up, but there were other codes. Engine would just flat out shut down creating a very dangerous situation, like dying crossways in the road while pulling out into an intersection. After over $10,000 in warranty repairs (with many shotgun repairs like ECU, wiring harness, fuel rail, etc.), they shotgun replaced 3 injectors on one bank, test drove it 200 miles and it has never hiccuped since. All work done at a Mercedes dealership. The big issue for me was being stranded in Montana for over a month on vacation and needing to get back to Florida.... all the time thinking it would be fixed in a day or two. Mercedes did cover my living expenses in the end and apologized for what they called an unusual failure.
Wow...can u elaborate on MB covering ur living expenses?

Bob
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Old 04-19-2018, 03:30 AM   #42
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Default Re: So what could cause $8000 damage

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Wow...can u elaborate on MB covering ur living expenses?

Bob
I had to sign a non-disclosure. I was prepared to go to court, but we reached an out-of-court settlement. I basically lost over a month of my vacation due to a faulty engine injector on a new LTV motorhome built on a 3500 chassis with less than 12,000 miles on it. I agree that it was an unusual failure, but these new Sprinter diesels make me nervous. This same failure could have occurred out-of-warranty and I would have been screwed.

About all I can say was that I was stuck in a motel for over 30 days and had to use my credit line to cover the living expenses while they tried to fix my vehicle. I was reimbursed for most of my expenses and I was relieved that they stepped up to the plate. An attorney taking this to court would have complicated matters much more.

It would have required 60 days of the vehicle being out of service for the Florida lemon law to have kicked in. We did not want that and glad it did not go that long.
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Old 04-19-2018, 03:40 AM   #43
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Default Re: So what could cause $8000 damage

Crazy story...thanks for responding

Bob
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Old 04-19-2018, 06:29 PM   #44
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Default Re: So what could cause $8000 damage

With all the faulty systems, Why didn’t this van go to last start countdown or Limp mode ? Or do it sooner ?
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Old 04-19-2018, 07:40 PM   #45
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Default Re: So what could cause $8000 damage

Was this at the dealer in Missoula?
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