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Old 01-23-2020, 06:42 PM   #1
MarkMaxPayne
 
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Default Great Tiffin & Dealer Warrantee Repair

Was pleasantly surprised by this experience and thought I'd share. I have a 2018 Tiffin Wayfarer 24 BW and noticed that the front cap had developed 2 2.5" to 3" paint cracks on the passenger side near the trim where it meets the side of the rig. Showed some signs of lifting. I reached out to my dealer, B. Young RV in PDX, sent some photos (including one I grabbed at the factory as the unit was being built) and was approved the next day for a warrantee repair based on the photos. Dropped the rig off the next week and days later (not even a full week) it was ready for me to pick up. They sanded it down, found the body filler was a too thick at that one location, kept sanding to fiberglass, laid new fiberglass to fill the depression, used minimal body filler to smooth things out, re-sprayed the metallic paint (blending it in), and it looks factory new. In 30 days I go back in for 15 minutes for them to re-apply the paint protection coat.

Best,
-Mark
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Old 01-23-2020, 09:56 PM   #2
pfflyer
 
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Default Re: Great Tiffin & Dealer Warrantee Repair

Great that a dealer was on the ball. I heard Tiffin has a great network.
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