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Old 01-10-2010, 11:10 AM   #1
sikwan
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Default Massapequa, Amityville, NY (Dealership)


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Mercedes-Benz of Massapequa
101 East Sunrise Highway
Amityville, NY 11701

Sales: 1-866-628-2369
Service: 1-516-541-1155

http://www.massapequa.mercedescenter.com/
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Old 01-10-2010, 11:31 AM   #2
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Thumbs down Re: Massapequa, Mercedes-Benz of (Dealership)

Here you can see my experience with SALES http://sprinter-source.com/forum/showthread.php?t=9274
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Old 05-07-2011, 11:06 PM   #3
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Default Re: Massapequa, Amityville, NY (Dealership)

K-9's experience with service; http://www.sprinter-source.com/forum...ad.php?t=15879
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Old 02-15-2015, 06:28 AM   #4
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Thumbs down Re: Massapequa, Amityville, NY (Dealership)

They are still a bunch of Idiots and thieves...

The SRS light came on
I only went to them ... AGAIN...., thinking it would be covered, I have MB extended warranty.
I go to TLC for everything NOT warranty http://sprinter-source.com/forum/showthread.php?t=18378


MB said ,....2 sensors were bad, (one for thorax air bag, and one for the seat belt buckle)
.... They wanted $700 to put in new ones, and its not covered by the extended warranty

I refused.... Just give me back my Sprinter. and told them , there was no problem, that the SRS light was caused buy the battery surge when I replaced the battery separator the night before .....just before the SRS light came on. (lots of threads here about disconnecting the battery and SRS warning lights)....

my Sprinters SRS light has not come back on since
(if something WAS TRUELY wrong with anything , the SRS light would have came right back on, )

P.S. .... The service manager asked/told me .... NOT to mention them trying to FUK ME, in the online customer satisfaction survey, that MB sends out
__________________
2010 170ext 3500,
(list of factory options http://sprinter-source.com/forum/showthread.php?t=11018 )
Conversion by Sportsmobile(Texas) to a RV/kennel ... Full Kitchen, 50 gal fresh/25 black/25 gray ,15000 btu 110 AC, 32000/BTU rear AC w/engine driven compressor, maxx air vent, D4 espar, marine toilet, shower, 5-8D batteries, Powertec generator, solar panels, in motion satellite tv, side/front/rear cam system, running boards, custom outside led lights,
Alcoa wheels


Last edited by K-9 SPRINTER; 02-15-2015 at 07:31 AM.
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Old 11-14-2015, 02:52 PM   #5
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Default Re: Massapequa, Amityville, NY (Dealership)

More BS from them. At 40,000 miles they replaced my transmission under warranty. Now 16,000 miles later(18months later)I brought it in to them, my warranty was expiring in 2 days, and I thought there was a tranny problem again. They checked it and said it was a leak in the DPF,which, is causing the power loss I am feeling, but is still covered under warranty ... BUT there is a bracket AND clamp that holds it up thats missing, and that wont be covered. (I look under the Sprinter and saw.....the bracket they were refering to HAD to be discontected when they replaced the tranny) Anyhow, it was over a week before I got my Sprinter back, and now my warranty is up. When I picked it up... driving home , I get a CEL, and go back to them. They hook it up to the computer and say its the nox sensor next to the DPF . and said SORRY CANT HELP YOU NOW... YOUR WARRANTY IS UP!!!
I asked for the manger and the service rep said he would not see me to talk about it, and to call MB , if I had a problem
I called the main MB USA customer service. The operator took a statement from me and said a claims representative would call me back within 24 hrs. The claims rep called me and without even asking me any questions , (just based on my statement (and his calling the dealership) he said MB WILL FIX THE NEW PROBLEM found, UNDER WARRANTY and said SORRY that the dealership gave me a hard time

PS ONLY REASON to go to this dealership is for warranty work. ALL my non warranty work is done down the block at TLC
http://sprinter-source.com/forum/showthread.php?t=18378

.
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2010 170ext 3500,
(list of factory options http://sprinter-source.com/forum/showthread.php?t=11018 )
Conversion by Sportsmobile(Texas) to a RV/kennel ... Full Kitchen, 50 gal fresh/25 black/25 gray ,15000 btu 110 AC, 32000/BTU rear AC w/engine driven compressor, maxx air vent, D4 espar, marine toilet, shower, 5-8D batteries, Powertec generator, solar panels, in motion satellite tv, side/front/rear cam system, running boards, custom outside led lights,
Alcoa wheels


Last edited by K-9 SPRINTER; 11-14-2015 at 08:06 PM.
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