I purchased my 2010 FL, cargo, 2500 from this Dealer. Not an informed per-purchase experience from the sales department. This week-end I went back to this dealer for the first time. Seven brand new 2011 Sprinter sitting at the front gate. I felt encouraged that will be a good experience.
I wanted to order 2 OEM roof-rails. Parts counter, after being number 2 for 20 minutes a second counter guy shows-up. I get......."Nope, can't give you a price because we do not have a computer access for that particular part, but we can get back to you in a few days."
Tech-writer at the service department. I get........"Nope, we do not install trailer hitch wiring or brake controllers. We send everybody to trailer hitch installers. Try U-Haul."
Freightliner of Albuquerque New Mexico, has not matured since I made my purchase in June 2010.
One Sprinter dealer shuffling along in the State of New Mexico.
Wondering if Ford will provide service that will bring potential Sprinter customer to their new van?
I wanted to order 2 OEM roof-rails. Parts counter, after being number 2 for 20 minutes a second counter guy shows-up. I get......."Nope, can't give you a price because we do not have a computer access for that particular part, but we can get back to you in a few days."
Tech-writer at the service department. I get........"Nope, we do not install trailer hitch wiring or brake controllers. We send everybody to trailer hitch installers. Try U-Haul."
Freightliner of Albuquerque New Mexico, has not matured since I made my purchase in June 2010.
One Sprinter dealer shuffling along in the State of New Mexico.
Wondering if Ford will provide service that will bring potential Sprinter customer to their new van?