Sprinter Dealership & Service Centers

sikwan

06 Tin Can
PLEASE READ THIS FIRST

If you posted in this thread and can no longer see that post, that is because I moved your information to the Regional Locations section.

To find and verify that I did not miss your information, go to Regional Locations
(<--Click this link), and select the State (or province, etc.) in which your dealership/service resides.

If you don't find your dealer/service listed, I either deleted it by mistake (hardly :smirk:) or you never listed your information here. Please reply to this thread and post your following information listed below...

*******************************************************



If you are one of these...

-New MB Dealerships that will be providing Sprinters.
-Current MB Dealerships providing Sprinters.
-New or Current auto center that service Sprinters


Please copy below and add/edit your information to your post:

---begin---
Name: (your Dealership or Sprinter Service Name)
Address:
Phone Number(s):
Email:
Website:
Information: (brief description about your Dealership or Auto Service Center)
---end---


Please, no comments/posts in this thread. This thread is only for Dealerships and Sprinter Service Centers. I will delete unrelated posts as I want to keep it clean and uncluttered. :smilewink:



---Dealer List by Zip Code---

Thanks Vic.

Here is the link to Mercedes Sprinter USA. You can also locate dealers by using zip codes in the "Find a Dealer" link at the top if what you needed wasn't posted in Sikwan's list.

http://www.mbsprinterusa.com/

http://www.mbsprinterusa.com/dealer-locator/find-dealer.php

FWIW. vic
Another site that I would recommend is...

http://www.sprintervans-usa.com/

...this will list BOTH MB and Freightliner dealerships.
 

Delta

New member
Hi sikwan! We are new and looking forward to meeting the members of this forum. Here is our info:

Name: Delta Vehicle Systems
Address: 212 E 34th, Garden City ID 83714
Phone Number(s): 208.890.0380
Email: dave@deltavs.com
Website: www.deltavs.com
Information: We are an emerging product line company for Sprinters (and Toyota model vehicles). We specialize in front and rear bumpers, installing the Adventure Wagon RUV Kits for Sprinter interiors, and do custom Sprinter Upfitting as well.

Here is a link to some of our most recent work:
https://www.deltavs.com/blog/2018/5/9/delta-is-now-an-adventure-wagon-kit-installer-custom-up-fitter-for-sprinter-vans
 
Last edited:

crhambrick

Sprinter Sophomore
I don't know about the service department but be careful with the sales dept. at MB The Woodlands.

I purchased a 2016 Passenger and they both (salesman and sales manager) mentioned free A and B service. When I finally picked up the van the salesman (apart from not showing many anything about the van--saying he didn't know much about them), I specifically asked him about the A and B service and how the service department will know it's free. He said: "Aw, we have a record of it.".

So I go to get my A service and what do you think happened. They wanted to charge and after getting the salesman involved he emailed me a form I signed saying something about nothing else offered, and then asked why I'm nickel and diming them!

So it's my dumb fault for taking a car salesman at their word and not getting it in writing, but being treated that way makes me so not interested in using them. Dealership manager saw my complaint but wasn't interested in communicating with me either. I took the car to a different MB mechanic for the Service A and don't know if I'll go back there for service B.
 

buddyma

New member
Warning; Stay away from M/Benz dealers that are owned by Sonic Automotive, I took my 2015 Sprinter into M/Benz of Nashville,Tn. After charging me $800 for work I didn't approve then to do.Some how diesel fuel was found in the oil pan and the term was the engine was making oil. Of course I can't prove any of this, if could I have an Atty file suit. I filed a complaint with the BBB but that fall on deaf ears.However I found out thur the Internet that Sonic has had a few issues with customer complaints.Its sad to say but Customer Service is just words,that means nothing to this company. When service writers are put on commission in order to get paid it makes them fudge the repairs.Life lesson from a 74 year old who been around the block,do not complain to the service writer until you review the bill and are ready to pick up van. I had to replace the engine for $14,000. Like I said I can't prove it. Don't do business with this OUTFIT.
 

remkesgarage

New member
---begin---
Name: Remke's Garage
Address: 8122 S. Grant Hwy. Marengo, IL 60152
Phone Number(s): 815-923-4182
Email: shop@remkesgarage.com
Website: www.remkesgarage.com
Information: Family owned repair facility since 1966. Specializing in Diesel Engines, we have the Factory Mercedes Sprinter Tool which allows us to do everything the dealer can. We also service Ford, Chevy, Dodge, Freightliner and Isuzu. We install Engine Heaters and Glide-Rite Air Ride Suspension for Sprinters. We also repair and build custom Driveshafts and Hydraulic Cylinders onsite.
---end---
 
Name: McCoy Freightliner Sprinter Center

Address: 2323 NE Columbia Blvd Portland Oregon 97211

Phone Number(s):503-735-1970

Email: Devanmyrick@pdxftl.com

Website:https://www.mccoyftl.com/sprinter/

Information: Dealership has new management. Most likely the largest selection of 4X4 Sprinters at any given time in the NW. We get a lot of Westcoast travelers in for Parts and Service and we are confident we have 3 of the best Sprinter technicians in the country. We will price match any Mercedes-Benz factory part and most likely beat any factory dealership pricing in the western region. Above all that, our Customer Service is what we are most proud of.
 

TXWJ

Member
Name: Baker Motor Company

Address: 1511 Savannah Highway Charleston, South Carolina 29407

Phone: 843-860-8662

Email: gstavros@bakermotorcompany.com

Website: https://www.baker.mercedesdealer.com/mercedes-benz-vans/

Coming Soon, Mercedes Benz Van Center of Charleston


Information: The privately held Baker Motor Co. operates manufacturer-authorized new car and truck dealerships for 14 brands including Rolls-Royce, BMW, Maserati, Alfa Romeo, Porsche, Land Rover, Jaguar, Smart Car, Mercedes-Benz, Sprinter, Infiniti, Buick, GMC and Cadillac.
 

Attachments

Last edited:

J T Ruth

Active member
It would be nice to have a list of Independent Sprinter service providers. I hate paying MB dealers priced. I will add one:
GMA Sprinters, Fort Lauderdale, FL 954-368 5442. These guys service nothing but Sprinters. E-mail: German Auto Masters@gmail.com
 

RVBarry

2023 AWD 170 DIY CamperVan
It would be nice to have a list of Independent Sprinter service providers. I hate paying MB dealers priced. I will add one:
GMA Sprinters, Fort Lauderdale, FL 954-368 5442. These guys service nothing but Sprinters. E-mail: German Auto Masters@gmail.com
Hi, do you mean GAM?
GERMAN AUTO MASTERS
4119 NE 6th Ave, Oakland Park, FL 33334
 

Cheyenne

UK 2004 T1N 313CDi
It would be nice to have a list of Independent Sprinter service providers. I hate paying MB dealers priced. I will add one:
GMA Sprinters, Fort Lauderdale, FL 954-368 5442. These guys service nothing but Sprinters. E-mail: German Auto Masters@gmail.com
Have you looked through the Dealer and Supplier sub forums?


Keith.
 

TorqueMonster72

Red Forman is my hero dumbass
Posting for the shop owners


NEW WAY AUTOMOTIVE
CONTACT INFO
604 298-7759
116-2544 Douglas St.
Burnaby, British Columbia
V5C 5W7

They have a Sprinter specialist on staff and have all the necessary tools
 

Roadtrekers

Member
Name: Mercedes-Benz of The Woodlands
Address:16917 Interstate 45 South, The Woodlands, TX 77385
Phone Number(s): (936) 242-4807
Email:
Website: https://www.mbusa.com/mercedes/inventory/dealerName-Mercedes_Benz_of_The_Woodlands/dealerId-75197
Information: This is a fairly new dealership and service center about 30 miles north of Houston. They replaced the dead battery in my View under warranty.
Any work I can't do alone I get done here. Juan Renteria is a great service writer who was a technician there before. Seriously knowledgeable and flexible. He even let me bring my own new tires and this dealership swaped them out for me. I don't normally promote, but I am seriously impressed with Juan.
 
A question for you Sprinter service repair stations.

If a shop posts their hourly charges as always required and then a bill comes that raises that hourly charge dramatically by a third, what should a customer do? Is there any recourse. to hold them accountable for their posted hourly shop rate? Help
 

Roadtrekers

Member
Let them know up front you disagree with the charge. Pay with a credit card which allows you to dispute the charge and file a dispute afterwards. If you want to be fair let them know upfront you will dispute and give them a fair chance, but sometimes it only create more issues
 

SilverRocket

Active member
Name: McCoy Freightliner Sprinter Center

Address: 2323 NE Columbia Blvd Portland Oregon 97211

Phone Number(s):503-735-1970

Email: Devanmyrick@pdxftl.com

Website:https://www.mccoyftl.com/sprinter/

Information: Dealership has new management. Most likely the largest selection of 4X4 Sprinters at any given time in the NW. We get a lot of Westcoast travelers in for Parts and Service and we are confident we have 3 of the best Sprinter technicians in the country. We will price match any Mercedes-Benz factory part and most likely beat any factory dealership pricing in the western region. Above all that, our Customer Service is what we are most proud of.

BTW - drove by here recently, looks like it shut down.
 

Moto Vita

Active member
A question for you Sprinter service repair stations.

If a shop posts their hourly charges as always required and then a bill comes that raises that hourly charge dramatically by a third, what should a customer do? Is there any recourse. to hold them accountable for their posted hourly shop rate? Help
If you're in the USA contact your states attorney general.
 

Top Bottom