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Old 10-09-2019, 07:02 AM   #1
photon2
 
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Default Remote key stopped closing sliding door automatically

I have got sprinter 2012. It has got automatic sliding side door. When I press open/close side door button on remote key it opens the door till the end automatically. When I press it again I can hear a click like sound in the cabin, but the door does not close. In order to close it, I need to keep the button in the cabin pressed while it is closing. Before just clicking the button either on the key or in the cabin triggered the door closing automatically. Have you seen this fault before? Is there any setting to configure for this?
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Old 10-09-2019, 02:35 PM   #2
Gabe Athouse
 
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Default Re: Remote key stopped closing sliding door automatically

Maybe it has resistance in the track somewhere. Do you know which type of closer it is? We have the ADI brand
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Old 10-10-2019, 07:33 AM   #3
photon2
 
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Default Re: Remote key stopped closing sliding door automatically

How can I find out the type? I thought about resistance. It was working / not working from time to time, especially after mechanical service. But now it stopped working at all...
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Old 10-11-2019, 02:49 PM   #4
Gabe Athouse
 
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Default Re: Remote key stopped closing sliding door automatically

Maybe take a picture? I’d also suggest if you can disconnect it and manually slide the door back and forth to see if there is any obvious resistance

A little spray silicone on the sliding parts and oil on the wheels can make a big difference too
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