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Old 08-14-2011, 02:56 AM   #21
cahaak
 
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Default Re: Awful Service @ Sprinterfilters.com aka Germanfilters

I have had success with dieselfiltersonline.com

They carry all of the filters for the sprinter including the transmission filter.

Chris
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Old 08-14-2011, 03:15 AM   #22
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Default Re: Awful Service @ Sprinterfilters.com aka Germanfilters

I used dieselfiltersonline.com this place is great, used them twice, no problems!
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Old 09-01-2011, 02:58 AM   #23
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Default Re: Awful Service @ Sprinterfilters.com aka Germanfilters

I've used germanfilters a couple of times in the past but I will not use them again. I ordered engine oil for my wife's diesel Jetta. I ordered 10 each 1 liter bottles which were more expensive than ordering the oil in the 5 liter jugs. They shipped me 2 ea 5 liter jugs instead of the 1 liter bottles. They never responded to the 2 emails that I sent to them.

I have been ordering my sprinter parts from Steve at eurocampers.com. I have shopped around and his prices for filters etc are very competitive and the customer service is superb.

David in Seattle
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Old 09-02-2011, 05:53 PM   #24
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Default Re: Awful Service @ Sprinterfilters.com aka Germanfilters

+1 for eurocampers.com
Good quality and good prices. Quick shipping and great customer service!
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Old 09-26-2011, 01:08 PM   #25
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Default Re: Awful Service @ Sprinterfilters.com aka Germanfilters

Quote:
Originally Posted by nort View Post
I ordered from sprinterfilters.com July 21 and still have not received my filters. Tried calling and straight to a full voice mail. No response to emails. I gave up today and started the dispute process with Paypal. Anyone ordered from there lately?
I ordered on 9/10 and no response to my follow-up emails requesting status, consequently I am cancelling order and requesting PayPal credit payment.

The website is suspect.

Just adding to list of discontented consumers.
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Old 09-28-2011, 06:34 AM   #26
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Default Re: Awful Service @ Sprinterfilters.com aka Germanfilters

I ordered some air filters etc August 25th 2011 (aprx $70 order) and other than an order confirmation email (auto responder) I've received no other communications and no products. Numerous emails and service tickets yields nada. I'll be doing my part to make sure their credit card processing gets shut down and once you blow up a processor its almost impossible to get another merchant account given the current credit crunch. I just want to thank Sprinter Filters for being the model of what not to be in online sales. Keep those charge backs coming and lets make sure these guys are toast forever
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