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Old 08-16-2011, 01:44 AM   #1
Knorman
 
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Default Stay away from Mercedes of South Charlotte !!!!!!

Took 2004 dodge sprinter into dealership for minor things to be repaired. Was informed of a transmission leak and was told the repair cost. They performed the repair on the 9 pin connector then informed me the transmission would not shift out of first now. The new repair cost would now be at least 1,800( for a valve body) to maybe a 6,500 ( for a transmission.) I told them I didn't have any problem with it shifting when I took it in and asked what they did to make this happen. They tried to put the blame on me and so I had it towed to Christopher Trucks in Greenville S.C. They were completely professional,scanned the codes and found a bad electronic control plate. They had the van repaired quickly and reasonably. So if you need sprinter service and are near or in my case 2 hours away then Christopher Trucks is the place to go.
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Old 08-16-2011, 10:52 AM   #2
flman
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Default Re: Stay away from Mercedes of South Charlotte !!!!!!

Here is a good place to put this report http://sprinter-source.com/forum/showthread.php?t=9786
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Old 02-23-2012, 07:34 PM   #3
correllbil
2002 Freightliner 3500
 
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Default Re: Stay away from Mercedes of South Charlotte !!!!!!

Knorman, I didn't see your post until after I tried to get Mercedes of South Charlotte to do the recall on my sprinter. They wouldn't do it because it wasn't branded Mercedes. I also tried the Freightliner repair service in Charlotte but they were completely booked up. They recommend the Freightliner Shop in Columbia but I decided to take it to Christopher Trucks in Greenville. Took it in today. It ran fine down the interstate. I was able to maintain 70 for most of the way except for the longer hills.

Billy C.
York, SC
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Old 05-16-2019, 09:18 PM   #4
tolandch
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Default Re: Stay away from Mercedes of South Charlotte !!!!!!

Took my 2014 when new to 1st service. Charged over 1000.00.
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