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Old 05-22-2019, 04:01 PM   #1
billpatti
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Default MB service

I'm coming upon my first "A" service. I have 15K on our 2018 UTB. My original plan was to change the oil/filter myself at 10K and then have the 20K A service performed at my MB dealer. I just couldn't see 20K between oil changes. Anyway, our schedule prevented my doing the 10K oil change. My questions are: Have you had good/bad experiences accomplishing the A service at a MB dealer? Approximate cost? Recommendations? Thoughts? My career was in aircraft maintenance so I would prefer to do it myself. While under warranty I think I'll let MB do it. Thanks in advance for any comments.
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Old 05-22-2019, 04:44 PM   #2
C21bill
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Default Re: MB service

I purchased the Mercedes prepaid maintenance plan. ~ $4700 for 8 services. They even change the wiper blades. Seems expensive but keep in mind you get 4 "A" & 4 "B" services and the "B"s include stuff like tranny fluid changes and brake fluid changes.
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Old 05-22-2019, 04:49 PM   #3
aarpskier
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Default Re: MB service

I'm with you on the 10K interval. I changed the oil, oil filter and cabin air filter at 10K. Cost was about $175. There is no local MB dealer available, but I had the 20K Service A done at the local company that services Sprinter vans and MB-based RVs. Cost was about $400. For warranty purposes, the key is keeping all invoices, showing mileage if possible, and if you do it yourself, showing dates that match up with the detailed trip log, which as an aircraft mechanic I am sure you keep.
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Old 05-22-2019, 05:16 PM   #4
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Default Re: MB service

A&P???

Here are the A & B service maintenance sheets and may have been updated. Majority of the items are visual checks.

https://sprinter-source.com/forum/at...3&d=1509832474

Some pointers.

Use proper spec oil!!!

Oil filter: Common issue is improper installation of the large O-ring and failure to properly seat Oil filter cap to housing.

Once the oil filter cap bottoms out to the oil filter housing, stop! Leak integrity is not dependent on tightness!!! Using a torque wrench can be tricky because torque to over come static friction to turn cap may trigger the torque wrench prior to the cap being seated properly. No gap between oil filter cap and housing.

Fuel filter: Make sure you use the proper fuel filter. There are several different types. Use the factory clamps or proper fuel line clamps.

U-Bolts: Re-torque the U-bolts, into the rear end.

https://sprinter-source.com/forum/at...3&d=1493838365

http://www.suspensionspecialists.com...nformation.pdf

Turbo seal watch this, it could save you thousand$

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Last edited by Bobnoxious; 05-22-2019 at 05:20 PM.
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Old 05-22-2019, 06:03 PM   #5
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Default Re: MB service

There have been threads (years ago) by folks experiencing "sticker shock" of their first "A" service.
(my (untrustworthy) memory of such threads was at least $500)

The dealer probably has a fixed price estimate that a phone call would reveal (one can hope).

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((as always: this post may go through a couple of post-posting edits... so maybe give it ten minutes before commenting))
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Old 05-22-2019, 06:14 PM   #6
avanti
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Default Re: MB service

Quote:
Originally Posted by C21bill View Post
I purchased the Mercedes prepaid maintenance plan. ~ $4700 for 8 services. They even change the wiper blades. Seems expensive but keep in mind you get 4 "A" & 4 "B" services and the "B"s include stuff like tranny fluid changes and brake fluid changes.
Do they really guarantee 8 services? The ones I have seen have a time limit that make it almost impossible to collect all the services that they suggest. Hope they've fixed that.

Also, note that transmission services are NOT part of the B-service (unless that has changed recently). They are based on time and/or mileage. Varies by model year, but my MY2014 was every FOURTH oil service, which makes it 80K miles.

Maybe both of these issues have been addressed recently, but if not, prepaid service is a very, very expensive way to have your Sprinter serviced.

BTW: At my dealer, an A-service comes in at around $300.
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Old 05-22-2019, 07:54 PM   #7
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Default Re: MB service

Dealerships are slick. One member reported being quoted one a price for "A" service then upon delivery of the vehicle, discovered they charged extra for the fuel filter.

$300 would be reasonable if it included a fuel filter.

When it comes to servicing my vehicles, no one is going to be as diligent then I I just don't like the idea of diesel fuel being sloshed all over everything. When I changed the fuel filter on my OEM 651, I was very diligent about not allowing diesel fuel to contaminate engine components.
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Old 05-22-2019, 08:45 PM   #8
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Default Re: MB service

This is the easiest vehicle I have ever owned for self oil changes. Two important things, you need a drain pan that will hold the 13 quarts and look at Bobs image on the O-ring placement. Drain plug is in a really easy location and the oil filter doesnít even drip on anything when you change it. You donít need jack up your Sprinter to get underneath. Easy access just sitting in your driveway. If you do this once you won't believe how easy it is.

Fuel filter is also very reasonable for DYI but the level on complexity is higher than the A service oil change.
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Old 05-22-2019, 09:27 PM   #9
mikeme
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Default Re: MB service

If you want to DIY, get your hands on the tech data.
https://sprintermanual.com/shop/spri...5-1-1995-2018/

it will sort stuff by your vin to give you the straight info.

folks here are helpful, and mean well, but folks have different vehicles, and may provide advice which does not apply to your vehicle.


I had to update my laptop with a larger hard drive, but this was worth every penny. I should have done it sooner.
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Last edited by mikeme; 05-23-2019 at 08:19 PM.
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Old 05-22-2019, 10:22 PM   #10
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Default Re: MB service

I second post 9.
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