We picked up our 19/19 U24MB on June 21 in Sacramento. Drove home to the CA Central Coast along high 5 and found the cruise control (Distronic Plus with Steering Assist) did not function consistently... The system would not always 'turn on' and when it did the system would arbitrarily stop functioning with a warning in the center screen stating 'Active Distance Assist Canceled'.
Took the Unity to the local Mercedes shop and they used an afternoon attempting to diagnose the issue with no success. Service manager took me aside and mentioned this was the first 2019 Sprinter chassis they had seen with all the goodies-- their typical Sprinter is a 2500 bare bones work horse.
Anyone else had cruise control issues on the 2019 Sprinter chassis and if yes, what was the remedy? Local Mercedes shop is sending the information collected to MB for assistance. BTW - there were no codes present.
thanks - BruceC
Took the Unity to the local Mercedes shop and they used an afternoon attempting to diagnose the issue with no success. Service manager took me aside and mentioned this was the first 2019 Sprinter chassis they had seen with all the goodies-- their typical Sprinter is a 2500 bare bones work horse.
Anyone else had cruise control issues on the 2019 Sprinter chassis and if yes, what was the remedy? Local Mercedes shop is sending the information collected to MB for assistance. BTW - there were no codes present.
thanks - BruceC