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Old 12-02-2011, 01:41 PM   #1
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Default Europarts SD

Must say that these guys are awesome. I called and they answered all my questions and even when they shipped the wrong part the sent me the replacement free of charge and a sticker to return the wrong parts at no charge to myself. These guys have been great and VERY helpful ship stuff out quickly and their prices are great too.
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Old 12-03-2011, 02:22 AM   #2
georgetg
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Default Re: Europarts SD

+1

Steve is great and very reliable!

Cheers
George
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Old 12-04-2011, 01:43 AM   #3
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Default Re: Europarts SD

I've had nothing but fast and reliable service from them. They are always worth checking first. They are generally reasonable and the info they provide adds so much value. vic
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Old 03-23-2012, 09:12 PM   #4
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Default Re: Europarts SD

Just wanted to "bump" this thread after Steve once again showed why he's just a great guy.
Brake pads disappeared somewhere in the mail and Steve sent me a new set for free.
Thanks Steve!
I've bought from him for years when I had a Eurovan and will continue to buy from him for my Sprinter.
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Old 04-01-2012, 08:03 PM   #5
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Default Re: Europarts SD

Another bump.

While trying to have our front brakes fixed on a recent long trip, Justin at Europarts bent over backwards to accommodate. He shipped the rotor and pad kit to a mechanic I tracked down in Santa Cruz. Communication was great and they did everything one would hope for to help.

Unfortunately, the USPS intervened and created trouble with the delivery, causing us to miss our opportunity to have things fixed up before moving on.
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Old 04-01-2012, 11:25 PM   #6
sterling
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Default Re: Europarts SD

Quote:
Originally Posted by minigoogoo View Post
Another bump.

While trying to have our front brakes fixed on a recent long trip, Justin at Europarts bent over backwards to accommodate. He shipped the rotor and pad kit to a mechanic I tracked down in Santa Cruz. Communication was great and they did everything one would hope for to help.

Unfortunately, the USPS intervened and created trouble with the delivery, causing us to miss our opportunity to have things fixed up before moving on.
John & his son, Justin (Dustin?), have been incredibly helpful to me ...fast service, so thankful for them!
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Old 04-03-2012, 03:40 AM   #7
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Default Re: Europarts SD

other than one pully in the belt/pully kit being wrong i agree europarts is the best!
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Old 04-23-2012, 05:53 PM   #8
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Default Re: Europarts SD

Fast shipping great service! Will order from again.
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Old 11-13-2012, 05:37 PM   #9
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Default Re: Europarts SD

Getting crazy good life out of the pads and rotors I bought from Europarts. I rotated wheels/tires yesterday and measured pads/rotor thicknesses:

Fronts -

Bought on 2/22/2011 and have driven 36k miles since installation. Rotors have worn 0.013" over that distance and pads have worn 0.031". Assuming straight line wear (my experience with my van so far), rotors will wear out (to discard thickness) after 335k miles of life and the pads will have 544k miles of life. (My OEM rotors & pads lasted 107k miles and the next set bought from the dealer lasted 120k miles - both wore out at the same time.)

Rears -

Bought on 6/11/2010 and have driven 52k miles since installation. Rotors have worn 0.007" over that distance and pads have worn 0.0625". Again assuming straight line wear, rotors will wear out after 596k miles of life and pads will have 335k miles of life. (My OEM rotors and pads lasted 216k miles - both wore out at the same time.)

The rotor wear surfaces on both sets are mirror-smooth and I have noticed no braking issues - the brakes work fine. I have not changed my driving habits.

Interesting to me that the rotors and pads in a set aren't wearing at the same rate, and that the front rotors will wear out well before the front pads, while it's the reverse for the rears. But those are fine points and the main takeaway is that Europarts seems to have sold me crazy good brake parts.
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Old 02-12-2013, 03:24 AM   #10
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Default Re: Europarts SD

Another bump for Europarts. I ordered front shocks, front pads and rotors, an alternator, and an accessory belt kit. All arrived across the country in less than 48 hours with minimal shipping charges. Justin was very helpful in identifying exactly what I needed and using his experience to keep me from purchasing parts I really did not need.
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