Northwest Arkansas, Bentonville, AR (Dealership) - Sprinter-Forum

NelsonSprinter · 12-28-2015, 11:57 PM

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MB of Northwest Arkansas
2400 SE Moberly Lane
Bentonville, AR, 72712
Service: (479) 521-7281 M-F 7:30-6 Sat 8-3
(888) 615-1240 N of Fayetteville
http://www.bentonville.mbsprinterdealer.com/
https://www.google.ca/maps/place/Mer...west+Arkansas/

ko4nrbs · 12-29-2015, 09:58 PM

This was my first experience with them so my vote is based on this initial visit. They quickly diagnosed where the fuel tank leak was coming from and I got the information directly from the Sprinter technician. The Service Advisor brought him in to fill me in on his findings. I liked getting it from the Horse's Mouth!!
Bill

HawksEye · 02-12-2016, 08:43 PM

Brakes started grinding so I made an appt as I was passing through the area. I knew from previous inspection that front pads were getting a bit thin. Sprinter tech replicated the noise upon hard breaking, but not slow breaking, which was what I noticed (but had failed to tell them). Tech said it was probably due to corrosion on rotor but break pads had plenty of life left. He made some recommendations.
They did not charge me for the appointment. Unexpectedly kind!!

Time will tell if his assessment was accurate. If not, I suspect I will leave a follow up reply.

Very happy with being able to speak directly with the mechanic.

ko4nrbs · 09-27-2017, 01:50 AM

They told me today they no longer work on Sprinters older than 2008.

Referred me to:
Shuler Autohaus
http://shulerautohaus.com/

Bill

radair603 · 03-27-2019, 02:22 AM

My check engine light came on 30 miles into a 7000+ miles trip. I drove 1500 miles to Bentonville anyway and called them on a Tuesday morning. They said to bring it in that afternoon. When I checked in, the guy said it would be $145 minimum to hook up the diagnostics. They come back a while later and say it’s a NOX sensor, and the warranty on my 2016 has a start date of 2013 so they were trying to sort that out. We went down the street for lunch and came back to learn that they straightened out the warranty and were replacing the sensor. After a total of 3 hours, they hand me the slip - no charge, completely covered under warranty and they washed the van. Incredibly welcoming place. And we met a guy in the waiting area that hooked us up with his wife to give us a guided mountain bike tour.

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12-29-2015, 09:58 PM	#2
ko4nrbs Join Date: Jan 2011 Location: NE Oklahoma Posts: 194 Thanks: 103 Thanked 61 Times in 43 Posts	Re: MB of NW Arkansas, Bentonville (Dealer) This was my first experience with them so my vote is based on this initial visit. They quickly diagnosed where the fuel tank leak was coming from and I got the information directly from the Sprinter technician. The Service Advisor brought him in to fill me in on his findings. I liked getting it from the Horse's Mouth!! Bill __________________ 2007 Winnebago View built on a 2006 Sprinter Chassis (5 cyl. T1N)

02-12-2016, 08:43 PM	#3
HawksEye Join Date: Jan 2015 Location: Escaped from Iowa Posts: 30 Thanks: 12 Thanked 2 Times in 2 Posts	Re: MB of NW Arkansas, Bentonville (Dealer) Brakes started grinding so I made an appt as I was passing through the area. I knew from previous inspection that front pads were getting a bit thin. Sprinter tech replicated the noise upon hard breaking, but not slow breaking, which was what I noticed (but had failed to tell them). Tech said it was probably due to corrosion on rotor but break pads had plenty of life left. He made some recommendations. They did not charge me for the appointment. Unexpectedly kind!! Time will tell if his assessment was accurate. If not, I suspect I will leave a follow up reply. Very happy with being able to speak directly with the mechanic. __________________ Helen ~~~~~~ LTV-- Free Spirit 2004/03

09-27-2017, 01:50 AM	#4
ko4nrbs Join Date: Jan 2011 Location: NE Oklahoma Posts: 194 Thanks: 103 Thanked 61 Times in 43 Posts	Re: Northwest Arkansas, Bentonville, AR (Dealership) They told me today they no longer work on Sprinters older than 2008. Referred me to: Shuler Autohaus http://shulerautohaus.com/ Bill __________________ 2007 Winnebago View built on a 2006 Sprinter Chassis (5 cyl. T1N) Last edited by ko4nrbs; 09-27-2017 at 02:54 AM.

03-27-2019, 02:22 AM	#5
radair603 Join Date: Jun 2018 Location: White Mountains NH Posts: 162 Thanks: 153 Thanked 102 Times in 60 Posts	Re: Northwest Arkansas, Bentonville, AR (Dealership) My check engine light came on 30 miles into a 7000+ miles trip. I drove 1500 miles to Bentonville anyway and called them on a Tuesday morning. They said to bring it in that afternoon. When I checked in, the guy said it would be $145 minimum to hook up the diagnostics. They come back a while later and say it’s a NOX sensor, and the warranty on my 2016 has a start date of 2013 so they were trying to sort that out. We went down the street for lunch and came back to learn that they straightened out the warranty and were replacing the sensor. After a total of 3 hours, they hand me the slip - no charge, completely covered under warranty and they washed the van. Incredibly welcoming place. And we met a guy in the waiting area that hooked us up with his wife to give us a guided mountain bike tour.

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