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Old 09-18-2016, 07:30 PM   #1
U can learn from a dummy
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Default Exceptional Customer Service!

Been trying for the last four days to order the official mercedes-Benz Workshop Information System-Electronics Parts Catalog WIS/EPC. Apparently it comes on CDs? Spent 45-minutes filling out fields only to have a prompt, at check-out to say, "PayPal cannot be processed see mechant."

Inquiries to the administrator resulted in a curt response saying, "The payment platform is working properly."

I see the same system on eBay for much less but it's pirated and has a timebomb feature. Meaning, that it has to be re-activated online every 20 to 30 minutes? I don't mind paying extra for the genuine product. Exceptional service, my patootie!

2015 Sprinter 144 Hi Top OM-651 I4 2.143 liter.
An ounce of prevention is worth a pound if cure.
It's called "Preventive Maintenance" for a reason.
FAA airframe/power-plant mechanic (Ret)
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Old 09-09-2017, 10:21 PM   #2
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Default Re: Exceptional Customer Service!

did you ever get this sorted out ?
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