Flagstaff, Flagstaff, AZ (Dealership)

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NAZCamperVan

New member

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MB of Flagstaff
525 North Switzer Canyon Drive
Flagstaff, AZ, 86001

http://www.mercedesofflagstaff.com/

Notes: It looks like Flagstaff should be added to the Sprinter Dealer/Service list for Arizona. Located in the middle of town just off of Route 66 on Switzer Canyon Drive. Arthur, their young Sprinter service specialist, impressed me with his knowledge and enthusiasm for his product.
 

Flagster

Active member
I bought our '15 144 4x4 in PHX but have had all the service and minor warranty issues completed by Flagstaff MB. Service is great, parts dept is great, and overall I have been very happy with their dealership. Nice to have someone in town.
 

Onefin

Well-known member
The parts department was fine...
I spoke with the service manager to discuss having an “A” service done.....he was argumentative and seemed very unfamiliar with what the service would/should consist of.

I just drove an extra 400 miles and went to a dealer I trust.

No surprise that they closed......brand new massive shiny building in a smallish town....it has to be hard to deal with that overhead in that market.
 

Onefin

Well-known member
Mind sharing location?
Hoehn in Carlsbad CA.
Been using them since 2014.
Greg Dickson is the SA.
We used to live near there, and just moved back.

Phoenix dealers would be closer to Flagstaff. No experience with any of them.
 

Flagster

Active member
Flagstaff was a nice option to have between PHX and Albuquerque, when travelling the Four corners area but their service was sketchy. I would have only used them in an emergency.
 

telepathetick

Well-known mumbler
I confirmed today that MB of Flagstaff is out of business.
UPDATE:
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Flagstaff MB is OPEN again and services/sells Sprinters. :)
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I'm not sure when they reopened, but I was there November 2021 for the emissions campaign recall work.
Positive experience, knowledgeable techs, and the usual MB waiting area amenities.
Much better than Phoenix locations ... IMO.
 

Kajtek1

2015 3500 X long limo RV
They "repaired" my Sprinter a year ago and it was NOT a pleasant experience.
But per last words it was new guy hired during the repair who was finally able to make my Sprinter running again, so let's hope they overcome lousy management and have the right people now.
Still would not like to be Guinea Pig, but their Granola Bars and cappuccino were excelent. Also had great experience with part guy, who took his time to find me small parts, the other dealers "could not find in catalog"
 
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