Sprinter-Forum

Sprinter-Forum (https://sprinter-source.com/forum/index.php)
-   Dealer Info, Reviews, and Experiences (https://sprinter-source.com/forum/forumdisplay.php?f=81)
-   -   Mercedes Of Catonsville Baltimore Md. 21228 (https://sprinter-source.com/forum/showthread.php?t=75513)

Hank1968 04-23-2019 03:24 PM

Mercedes Of Catonsville Baltimore Md. 21228
 
I had my 2014 Winnebago View there several times for recall/warranty work. They have a full Sprinter shop with great techs. I personally know the senior tech that has worked on my sprinter and is very knowledgeable about all year Sprinters. He takes his time and also a big plus he will explain to me what is going on with repairs if I question him. Sometimes the service writer does not communicate the details of a repair, this guy does. Very happy with the repairs and service they provide.

Hank Anderson
2014 View G

Boxster1971 04-24-2019 01:40 AM

Re: Mercedes Of Catonsville Baltimore Md. 21228
 
Glad you have had a good experience with this dealer. Sounds like they have improved their Sprinter team. I had a very bad experience with this shop in 2014 and have not been back since. They messed up my first fuel filter change at 20,000, causing a massive fuel leak. Took it back three times to get it right - the last time on a flatbed tow courtesy of Mercedes Roadside. Their solution was to cap off the Water in Fuel (WIF) drain line since they could not get the connection right. I had it done right by the Sprinter Store at 40,000 miles and have used either Sun Motors or Annapolis Freightliner Sprinter for all my services and repairs.


All times are GMT. The time now is 04:33 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.