SteveLeBard
Member
I have a 2012 Sprinter 3500 w/3.0 Liter Turbo Engine. It's a Winnebago View that I purchased a few months ago with 9,000 miles on it. I bought it from a Winnebago dealer in Iowa and drove it back to California. The dealer told me that they changed the oil (at 9,000) and Mercedes records show that the previous owner changed the oil at 6600 miles.
Last weekend we took a 600 mile round trip to San Diego. I decided to change the oil before our trip - purchased the oil and filter from Mercedes - while under the rig I noticed that there was oil on one of the cross bars - just a few drops. We took our trip and I kept a close eye on the oil - it never went down. Today I went down to Oxnard Mercedes (100 miles from home) thinking that I could get it repaired under the 5 year 100,000 mile engine warranty. The Service Advisor gave me and estimate of $2394.65 to repair a turbo leak. The mechanic said that the leak was from a broken bolt on the turbo beam (oil gallery/oil tube). I was shocked at the repair cost - told him that the main reason I bought the Mercedes diesel was because of the engine's reputation and that I'm a disabled veteran and can not afford a $2400 repair. Then I called Mercedes and they said that they would look at the situation and get back to me within 24 hours. I could use some advice on what way to go from here. The vehicle has 13,000 miles on it and has had 3 oil changes. Other that this problem the vehicle is in immaculate condition.
Last weekend we took a 600 mile round trip to San Diego. I decided to change the oil before our trip - purchased the oil and filter from Mercedes - while under the rig I noticed that there was oil on one of the cross bars - just a few drops. We took our trip and I kept a close eye on the oil - it never went down. Today I went down to Oxnard Mercedes (100 miles from home) thinking that I could get it repaired under the 5 year 100,000 mile engine warranty. The Service Advisor gave me and estimate of $2394.65 to repair a turbo leak. The mechanic said that the leak was from a broken bolt on the turbo beam (oil gallery/oil tube). I was shocked at the repair cost - told him that the main reason I bought the Mercedes diesel was because of the engine's reputation and that I'm a disabled veteran and can not afford a $2400 repair. Then I called Mercedes and they said that they would look at the situation and get back to me within 24 hours. I could use some advice on what way to go from here. The vehicle has 13,000 miles on it and has had 3 oil changes. Other that this problem the vehicle is in immaculate condition.