sterling
'03 3500 T1N
OK - Here goes nothing, my first post, I'm pretty tech illiterate and definitely Sprinter illiterate....This is absolutely the finest vehicle forum of any kind I have ever seen on the web and so appreciate all of your posts and discussions, they have helped me immensely.
I purchased a '03 3500 series dodge sprinter off the used lot at our local dodge dealership in South Texas about 2.5 years ago along with (thank goodness) the magnum Chrysler backed extended warranty (the motor actually says '02 freightliner). Vehicle in good shape upon purchase with 67,000 miles on it...since then I've put about 30,000 miles on her and during this time have experienced extremely troublesome intermittent no start problems, requiring the vehicle to be towed by AAA RV service to the dealership in Irvine, Ca. who has tried numerous times, with no success, to address the problem. (towed actually 3 times during my ownership - once due to one of the tensioner pulleys for the serpentine belt breaking off in the middle of the cast iron support - the other times due to no start).
The vehicle has been in that Southern California service department at least 9 separate times. I have been fortunate to have been able to drive it there the other 6 times. The dealership keeps the vehicle sometimes for up to 10 days at a time, causing severe inconvenience....it is there as I write this post and has been for the last 2 weeks...after finally getting the service manager on the line yesterday, he states they are totally stumped by this vehicle and cannot trace the problem, referring to it as some sort of electrical ghost -possibly emanating from the starter and/or its wiring, sending wrong signals to the various sensors - (from what I can glean), thereby not allowing the vehicle to start... as mentioned I am Sprinter illiterate as well, but am learning, thnx to this excellent forum. Under the warranty contract, the dealership has replaced the mass air flow sensor, some injectors, "a" or "the" electrical cluster, the intake manifold due to the MB recall, the fuel filter - twice, the fuel pump, the fuel lines and all associated o rings....dealership unequivocally states the motor is fine, as they have been able to start it on occasion with start fluid, although cannot start it now, and that it is not an engine problem but rather some sort of "electrical ghost" problem somewhere disallowing the various sensors to be in sync for vehicle to fire. they have checked and rechecked the cam/crank sensors - all ok...rail pressures and o rings fine they say all fine. battery is new.
A couple of the times it would not start I noticed the 2 preceding days the vehicle was cranking longer than usual to fire...regressing eventually to a weaker crank, no fire, dead new battery.
on other no start occasions I will have driven the vehicle just prior to the no start - running just fine, like a fine swiss watch...stop in the grocery store, come back out - no fire.
Yesterday, I called Chrysler's service contract people and was initially put off & put on lengthy 30 minute hold by an underling waiting for his supervisor to get on the line, who states a liaison between the dealership and me will call me today to somehow intervene and get Chrysler's input, whatever that means.
It is my opinion the dealership is not forthcoming on information insofar as what work they have performed. I notice from other posts that other dealerships detailed on this forum have been more forthcoming with some of you as to codes etc and problem solving. The in-house sprinter fleet-manager merely states that I have a "old vehicle", inferring these problems go with the territory and that they cannot trace the problem having tried "just about everything". At one point he mentioned Chrysler has a "special" case for this vehicle. I have enquired about the special case and get no information as to case number or Chrysler person in charge.
We live in South Tx and have a condo in San Clemente, Ca and we go back and forth fairly regularly by various means....on this last conundrum/tow job we had the vehicle loaded with Christmas presents, firewood, bicycles and camping gear two weeks ago for my 18 yr old daughter and I to drive from Cali via the Grand Canyon to Tx...on the calendar for 6 months, we were so excited and prepped to take out at 4:30 a.m., as the vehicle had been detailed, was running and starting fine the nite before, only to awake disappointedly to a no start. ...I am feeling the dealership simply wants me to go away or have it towed elsewhere to another dealership as the Chrysler underling said was one of my "options".
I love this vehicle having taken it on camping trips to South Padre Island, Baja, Big Bend and Yosemite with no problems. I have performed and continue to perform a "diy" conversion with insulation, panelling, roller shade, hi-dollar constant wired rear view camera, fancy stereo, Aluminess aluminum welded roof rack, 130 watt Kyocera solar panel to two no maintenance 6volt batteries that power the installed inside halogen lights, a fan, inverter, charge computers, cameras, iPods, the 48 quart Engel refrigerator - that I absolutely love, installed a bed, surf racks, afantasta-vent, etc, and IT has become my job to get the vehicle fixed and back in the boonies where it belongs... I am so thankful for your input....any and all thoughts are greatly appreciated. sterling
p.s. a couple of photos of my dream machine attached
I purchased a '03 3500 series dodge sprinter off the used lot at our local dodge dealership in South Texas about 2.5 years ago along with (thank goodness) the magnum Chrysler backed extended warranty (the motor actually says '02 freightliner). Vehicle in good shape upon purchase with 67,000 miles on it...since then I've put about 30,000 miles on her and during this time have experienced extremely troublesome intermittent no start problems, requiring the vehicle to be towed by AAA RV service to the dealership in Irvine, Ca. who has tried numerous times, with no success, to address the problem. (towed actually 3 times during my ownership - once due to one of the tensioner pulleys for the serpentine belt breaking off in the middle of the cast iron support - the other times due to no start).
The vehicle has been in that Southern California service department at least 9 separate times. I have been fortunate to have been able to drive it there the other 6 times. The dealership keeps the vehicle sometimes for up to 10 days at a time, causing severe inconvenience....it is there as I write this post and has been for the last 2 weeks...after finally getting the service manager on the line yesterday, he states they are totally stumped by this vehicle and cannot trace the problem, referring to it as some sort of electrical ghost -possibly emanating from the starter and/or its wiring, sending wrong signals to the various sensors - (from what I can glean), thereby not allowing the vehicle to start... as mentioned I am Sprinter illiterate as well, but am learning, thnx to this excellent forum. Under the warranty contract, the dealership has replaced the mass air flow sensor, some injectors, "a" or "the" electrical cluster, the intake manifold due to the MB recall, the fuel filter - twice, the fuel pump, the fuel lines and all associated o rings....dealership unequivocally states the motor is fine, as they have been able to start it on occasion with start fluid, although cannot start it now, and that it is not an engine problem but rather some sort of "electrical ghost" problem somewhere disallowing the various sensors to be in sync for vehicle to fire. they have checked and rechecked the cam/crank sensors - all ok...rail pressures and o rings fine they say all fine. battery is new.
A couple of the times it would not start I noticed the 2 preceding days the vehicle was cranking longer than usual to fire...regressing eventually to a weaker crank, no fire, dead new battery.
on other no start occasions I will have driven the vehicle just prior to the no start - running just fine, like a fine swiss watch...stop in the grocery store, come back out - no fire.
Yesterday, I called Chrysler's service contract people and was initially put off & put on lengthy 30 minute hold by an underling waiting for his supervisor to get on the line, who states a liaison between the dealership and me will call me today to somehow intervene and get Chrysler's input, whatever that means.
It is my opinion the dealership is not forthcoming on information insofar as what work they have performed. I notice from other posts that other dealerships detailed on this forum have been more forthcoming with some of you as to codes etc and problem solving. The in-house sprinter fleet-manager merely states that I have a "old vehicle", inferring these problems go with the territory and that they cannot trace the problem having tried "just about everything". At one point he mentioned Chrysler has a "special" case for this vehicle. I have enquired about the special case and get no information as to case number or Chrysler person in charge.
We live in South Tx and have a condo in San Clemente, Ca and we go back and forth fairly regularly by various means....on this last conundrum/tow job we had the vehicle loaded with Christmas presents, firewood, bicycles and camping gear two weeks ago for my 18 yr old daughter and I to drive from Cali via the Grand Canyon to Tx...on the calendar for 6 months, we were so excited and prepped to take out at 4:30 a.m., as the vehicle had been detailed, was running and starting fine the nite before, only to awake disappointedly to a no start. ...I am feeling the dealership simply wants me to go away or have it towed elsewhere to another dealership as the Chrysler underling said was one of my "options".
I love this vehicle having taken it on camping trips to South Padre Island, Baja, Big Bend and Yosemite with no problems. I have performed and continue to perform a "diy" conversion with insulation, panelling, roller shade, hi-dollar constant wired rear view camera, fancy stereo, Aluminess aluminum welded roof rack, 130 watt Kyocera solar panel to two no maintenance 6volt batteries that power the installed inside halogen lights, a fan, inverter, charge computers, cameras, iPods, the 48 quart Engel refrigerator - that I absolutely love, installed a bed, surf racks, afantasta-vent, etc, and IT has become my job to get the vehicle fixed and back in the boonies where it belongs... I am so thankful for your input....any and all thoughts are greatly appreciated. sterling
p.s. a couple of photos of my dream machine attached
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