OK I thought we were now to go to Mercedes for service etc. I called a Mercedes dealer who does sell the Mercedes Sprinter and was treated quite rude my the service girl.
She railed on and on that my vin number shows it as a Dodge ( DUH ) and that I had to go to Dodge for service.
I then called Mercedes USA and they said the dealer should have serviced the vehicle. This is where I feel like a ping pong ball.
Now for the big question Mr. Mercedes USA " will you honer my 100K extended warranty that I purchased from Dodge" ..........looooooooooonnngggggggg pause, uh I don't know - I will check on that for you.
So I called the salesman I bought the van from and said is there ANYONE on the planet that can give me the straight scoop of what's going on? He said bring it to Dodge as they are still the service people?
Anyone else as confused as I am on this deal. I thought teh dust was all settled on these issues? Boy was I wrong.
Anyone with some insight, or is it business as usual going to Dodge for service - that even seems weird now that they don't even sell the Sprinter.
EDIT:
I just got off the phone with Mercedes USA they called back and they said " TAKE IT TO DODGE." That's from the horses mouth.
She railed on and on that my vin number shows it as a Dodge ( DUH ) and that I had to go to Dodge for service.
I then called Mercedes USA and they said the dealer should have serviced the vehicle. This is where I feel like a ping pong ball.
Now for the big question Mr. Mercedes USA " will you honer my 100K extended warranty that I purchased from Dodge" ..........looooooooooonnngggggggg pause, uh I don't know - I will check on that for you.
So I called the salesman I bought the van from and said is there ANYONE on the planet that can give me the straight scoop of what's going on? He said bring it to Dodge as they are still the service people?
Anyone else as confused as I am on this deal. I thought teh dust was all settled on these issues? Boy was I wrong.
Anyone with some insight, or is it business as usual going to Dodge for service - that even seems weird now that they don't even sell the Sprinter.
EDIT:
I just got off the phone with Mercedes USA they called back and they said " TAKE IT TO DODGE." That's from the horses mouth.
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