Sprinter-Forum    
 

Go Back   Sprinter-Forum > NCV3 Sprinters > NCV3 Talk

NCV3 Talk General Discussions related to NCV3 Sprinters.


Reply
 
Thread Tools Display Modes
Old 12-09-2012, 07:40 PM   #1
1luppert
 
Join Date: Dec 2012
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Default 2013 Sprinter 3500 key will not turn

Don't know that I'm using this forum the right way.

I have tried everything I could think of. Also had help from some nice well informed folks on the Airstream forum. Still can't turn key to start ignition. Working on setting up towing for in the morning to dealer. So in the mean time just checking if anyone knows something that I might be missing.
3500 Sprinter with 3080 miles.

Thanks
1luppert is offline   Reply With Quote
Old 12-09-2012, 09:43 PM   #2
mendonsy
Member
 
mendonsy's Avatar
 
Join Date: Jul 2009
Location: Mendon, NY
Posts: 1,581
Thanks: 523
Thanked 478 Times in 371 Posts
Default Re: 2013 Sprinter 3500 key will not turn

That will sometimes happen if you are parked where the loading on the front tires isn't equal.
Try working the steering wheel both ways while turning the key. Sometimes a bit of force on the steering wheel solves the problem.
__________________
2006 Mercedes NAFTA 2500
140" hi roof ~130k miles
DAD
Bill's glow plug mod
My daughter's Pet Mobile
mendonsy is offline   Reply With Quote
Old 12-09-2012, 10:12 PM   #3
1luppert
 
Join Date: Dec 2012
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: 2013 Sprinter 3500 key will not turn

I have tried force on the steering wheel and even tried rocking the van some. It is parked in a level driveway.

Still no luck.

Thanks
1luppert is offline   Reply With Quote
Old 12-10-2012, 03:16 AM   #4
T.J.T
 
T.J.T's Avatar
 
Join Date: Oct 2011
Location: Calgary
Posts: 305
Thanks: 63
Thanked 60 Times in 27 Posts
Default Re: 2013 Sprinter 3500 key will not turn

Do the keys contain a chip in them?

Try another key?
__________________
2008 Dodge Sprinter 2500
Used for my Blind Installation company!
T.J.T is offline   Reply With Quote
Old 12-10-2012, 06:22 AM   #5
mbgtown
the "Sprinter Guy"
 
Join Date: Jan 2010
Location: Georgetown Texas
Posts: 133
Thanks: 14
Thanked 92 Times in 37 Posts
Default Re: 2013 Sprinter 3500 key will not turn

I believe you will find that your chassis battery is dead. Even if you have enough juice to unlock the van with the remote, if there is not enough left in the battery, it will not let you even turn the key. I have had some customers who don't driver their vans often enough have a problem with the battery getting drained. As you have a new van, there may be something that is discharging the battery.

If you attached a slow charge to the jump start teminals under the hood and let it set running for 4-6 hours, it might just allow you to start the van.

I would like to know what you find out happened.

Dave, the Sprinter Guy

Quote:
Originally Posted by 1luppert View Post
Don't know that I'm using this forum the right way.

I have tried everything I could think of. Also had help from some nice well informed folks on the Airstream forum. Still can't turn key to start ignition. Working on setting up towing for in the morning to dealer. So in the mean time just checking if anyone knows something that I might be missing.
3500 Sprinter with 3080 miles.

Thanks
mbgtown is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT +1. The time now is 01:00 AM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright © 2006 - 2012, Sprinter-Source.com