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Old 05-17-2010, 06:25 AM   #1
mungos
 
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Default Key wont turn need help

Hello there,

My 2007 Sprinter 2500 will not let me turn the key from position 0. I tried everything that I could think of and that I found here. Nothing seemed to work. Checked all my fuses, pushed on brake pedal together with e-brake, tried disconecting batteries, checked voltage battery cables and everything is fine, tried spare keys. Please help.
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Old 05-17-2010, 10:55 AM   #2
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Default Re: Key wont turn need help

hi,
...to leave no stone unturned: you have played with the steering-lock??

good luck
mozart
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Old 05-17-2010, 11:44 AM   #3
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Default Re: Key wont turn need help

Think laterally. Hold key steady and turn van.

Cheers
Ross
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Old 05-17-2010, 11:56 AM   #4
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Default Re: Key wont turn need help

the barrel mechanism must have a problem be careful not to brake the key.it could be something to do with the steering locking mechanism.
maybe you need a locksmith to have a look for you.

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Old 05-17-2010, 12:09 PM   #5
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Default Re: Key wont turn need help

Works for my 2006. Just move the wheel slightly one way or the other until the key moves. Every vehicle I've ever owned works like that.
Steve

Quote:
Originally Posted by momomobil View Post
hi,
...to leave no stone unturned: you have played with the steering-lock??

good luck
mozart
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Old 05-17-2010, 01:52 PM   #6
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Default Re: Key wont turn need help

If none of the options here work - take the key out,

DO NOT USE GRAPHITE - IF YOU HAVE - GET CRC QUICK DRYING ELECTRICAL CONTACT CLEANER AND FLOOD YOUR CYLINDER!

(Everybody thinks graphite is the "wonder drug" for automotive locks - this used to be true - NOT ANY MORE!! Auto locks are constructed a LOT differently than the days when graphite was the remedy...)

Even if you haven't used any graphite - try the CRC quick drying electrical contact cleaner - I've seen it at:

Lowe's
Home Depot
Grainger

It's usually in a blue can at the home centers, and a green can at Grainger...no clue why...

After that, I suggest "Tri-Flow"

Properly lubricating a lock cylinder is a two step process - clean it, then lube it - BUT NOT WITH GRAPHITE!!!

(Getting the idea graphite isn't smart yet??)

As others have mentioned as well, check carefully for tension against the steering wheel lock bolt. This is a VERY typical cause of not getting an ignition key to turn. When you turn your wheel one way, you'll feel like you're turning against a brick wall. Turn the opposite, you should feel the wheel move slightly - when you feel that, hold the wheel in that position and try turning the key.
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Old 05-17-2010, 04:45 PM   #7
OrioN
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Default Re: Key wont turn need help

This may sound lame... do you hear it unlock when you place the key near/in the ignition?
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Old 05-17-2010, 08:45 PM   #8
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Default Re: Key wont turn need help

One obvious suggestion. MAKE SURE VAN IS IN PARK. It may sound dumb, but if the shifter is not all the way up in park the key will not turn. I have done this myself. You have most likely eliminated this check point, but it hasn't been suggested yet.
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Old 05-18-2010, 01:34 AM   #9
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Default Re: Key wont turn need help

Orion nailed it-do you hear the UNLOCKing of the mechanism when the key is inserted? that's step one, w/o the clicking of the mechanism you can't turn it (correct?)

any chance you mixed this key up with another new key waiting to be programmed? I bought one from the dealer and waiting to take it in so that they can program the key to the van (scram unit or something along those lines)-it opens the door and fits in the IGN cylinder, but it doesn't communicate w/ the van and allow the IGN locking system to turn from posn 0 to posn1/2
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Old 05-18-2010, 03:45 AM   #10
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Default Re: Key wont turn need help

Hi again,

thank you all for your inputs. I really appreciate any help I can get. I tried everything from moving the steering wheel (not locked nor wheel against something), tried playing with the key, vehicle is in park. I tried everything but two options suggested.
One have not tried yet to hold key steady and turn van lol. Second one is one that I am going to do now. Try to get it cleaned and lubricated and if that doesn't work then I will need more input. Once again thank you for your funny and practical suggestions.
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